Cookies use and management policy at colchonexpres.com

1. DEFINITION AND FUNCTIONALITY OF COOKIES

A cookie is a simple file with stored information that is downloaded to your computer or terminal when you access our website. Thanks to these files we can store the information necessary for functionalities such as: shopping cart, user registration and cancellation, or be able to analyze browsing habits to improve navigability.


2. RESPONSIBLE FOR THE TREATMENT

Colchón Exprés (Pribucol S.A)

CIF: A-83862052

Address: Calle Mar Tirreno, 8, Nave A12, 28830 (San Fernando de Henares) - Madrid

Phone: 916752220

Email: info@colchonexpres.com

Pribucol S.A, hereinafter RESPONSIBLE, is responsible for the processing of users' personal data and informs that these data will be processed in accordance with the provisions of the Regulation (EU) 2016/679 of April 27 (GDPR) and Organic Law 3/2018 of December 5 (LOPDGDD), therefore the following treatment information is provided:


2.1. END OF TREATMENT

Maintain a commercial relationship with the User. The actions planned to carry out the processing are:

  • Sending of commercial advertising communications by email, SMS, social networks or any other electronic or physical means, present or future, that makes it possible to carry out commercial communications. These communications will be made by the CONTROLLER and related to their products and services, or their collaborators or suppliers with whom they have reached a promotional agreement. In this case, third parties will never have access to personal data.
  • Process orders, requests or any type of request made by the user through any of the contact forms made available.
  • Send the website's newsletter.

2.2. LEGAL BASIS OF TREATMENT

Consent of the interested party.


2.3. RECIPIENTS. COMMUNICATION OF DATA

The data will not be communicated to third parties, except under legal obligation.


2.4. DATA CONSERVATION

Some of the cookies used on this website will save your data as long as you remain logged in. The data extracted by third-party cookies will be stored for two years.


2.5. RIGHTS THAT ASSIST THE USER

Right to withdraw consent at any time.

Right of access, rectification, portability and deletion of your data and to limit or oppose its processing.

Right to file a claim with the control authority (www.aepd.es) if you consider that the treatment does not comply with current regulations.


3. TYPE OF COOKIES

  • Own cookies: These are those created by our system and only we have access to your information.
  • Third-party cookies: These are those developed by other companies that provide us with measurement or targeted communication services.
  • Session cookies: These are cookies designed to temporarily store data while you use our website and its services.
  • Persistent cookies: These types of cookies are stored for specific periods of time and allow us to recognize your computer on future visits.
  • Analysis cookies: Our analysis cookies allow us to analyze the navigation of users on our website, being able to know how many there are, what pages they visit, where they are from, etc. In order to optimize the way you browse and make the information more accessible.
  • Functional cookies: These cookies allow the website and its interactive tools to function correctly, such as customer service chat or dynamic forms. They facilitate the browsing experience by remembering settings, maintaining active sessions and managing basic site functionalities.

4. PURPOSES OF USE

The purposes of the own and third-party cookies used on www.colchonexpres.com are detailed below, indicating each third party and the purposes for which the information they store is used:

  • Google Analytics: Property of Google Inc. It provides us with the audience analysis service for our page. This company may use this data to improve its own services and to offer services to other companies. You can find out about these other uses from the indicated links. This tool does not obtain data on the names or surnames of users or the postal address from which they connect. The information obtained is related, for example, to the number of pages visited, the language, the social network in which our news is published, the city to which the IP address from which users access is assigned, the number of users who visit us, the frequency and recurrence of visits, the time of visit, the browser they use, the operator or type of terminal from which the visit is made. For more details see here.
  • Google Adwords: Property of Google Inc. Thanks to this tool we control those people who have accessed our website through our ads published on Google's Adwords network. For more details see here.
  • Criteo: The goal of Criteo services is to find users who visit the media of Criteo's advertising partners to send them personalized emails or ads. Criteo uses cookies to differentiate users and personalize advertising based on their browsing experience. For more details see here.
  • Facebook: Personalization of navigation and tracking of people who use social content. If you want more information about this, you can visit the following link.
  • Youtube: Analysis and personalization of the contents that are played. If you want more information about it, you can visit the following link.
  • Oct8ne: Customer service and real-time support tool through interactive chat with product visualization. It allows you to offer personalized assistance to users while they browse the web, improving their shopping experience.
  • Kelkoo: Product comparator. If you want more information about it, you can visit the following link.
  • Ekomi: It is a tool that collects customer opinions, if you want more information about it visit this link.
  • Cookie Script: It is a tool for managing cookie consent, which complies with regulations current. link.
  • Hotjar: Behavioral analysis tool owned by Hotjar Ltd. It allows you to better understand user interaction with the site through heat maps, session recordings, surveys and form analysis. It does not collect personally identifiable information. For more information, consult their cookie policy.

4.1. Strictly necessary cookies:

COOKIE NAMESENDING SERVERPROPERTYDURATION
frontend.colchonexpresOwn2 weeks
frontend_cid.colchonexpresOwn2 weeks
crm_landingpage.colchonexpresOwn4 weeks
crm_landingpage_mgs.colchonexpresOwn4 weeks
_uetvid.colchonexpresOwn2 weeks
_uetsid.colchonexpresOwn1 day
external_no_cache.colchonexpresOwn1 time
_gcl_au.cookie-script.comThird parties3 months

4.2. Analytical cookies:

COOKIE NAMESENDING SERVERPROPERTYDURATION
_ga.colchonexpresThird parties2 years
_gid.colchonexpresThirds1 day
_gat.colchonexpresThirds1 minute
_hjSessionUser_{site_id}.colchonexpres.comThird parties365 days
_hjHasCachedUserAttributes.colchonexpres.comThird partiesSession
_hjUserAttributesHash.colchonexpres.comThird parties2 minutes
_hjUserAttributes.colchonexpres.comThird partiesPersistent
hjViewportId.colchonexpres.comThird partiesSes ion
hjActiveViewportIds.colchonexpres.comThird PartySession
_hjSession_{site_id}.colchonexpres.comThird Party30 minutes

4.3. Advertising cookies:

COOKIE NAMESENDING SERVERPROPERTYDURATION
__insp_wid.colchonexpresThird parties1 year
__insp_slim.colchonexpresThirds1 year
__insp_nv.colchonexpresThirds1 year
__insp_targlpu.colchonexpresThirds1 year
__insp_targlpt.colchonexpresThirds1 year
__insd_pad.colchonexpresThirds1 year
__insp_sid.colchonexpresThirds1 year
__insp_uid.colchonexpresThird parties1 year
VISITOR_INFO1_LIVE.youtube.comThird parties6 months
GPS.youtube.comThird parties30 minutes
YSC.youtube.comThird partiesSession
hblidwww.colchonexpres.comThird parties2 years
_okdetectwww.colchonexpres.comThird partiesSession
_okbkwww.colc honexpres.comThird PartiesSession
_gcl_aw.colchonexpres.comThird Parties3 months
_okacwww.colchonexpres.comThird partiesSession
_oklawww .colchonexpres.comThird PartiesSession
MUID.bing.comThird Parties1 year
uid.criteo.comThird parties1 year
IDE.doubleclick.netThird parties1 year
_lfa.ekomi.comThird parties1 year
XSRF-TOKENsmartforms.ekomi.comThird parties1 day
laravel_sessionsmartforms.ekomi.comThird parties1 day
wcsidwww.colchonexpres.comThird partiesSession
_oklvwww.colchon expres.comThird PartiesSession
olfskwww.colchonexpres.comThird Parties2 years
_okwww.colchonexpres.comThird partiesSession

4.3. Functional cookies:

COOKIE NAMESENDING SERVERPROPERTYDURATION
oct8ne-status.colchonexpresThird parties2 minutes
oct8ne-visitor.colchonexpresThirds1 year
oct8ne-room.colchonexpresThirds2 minutes
oct8ne-coviewer.colchonexpres.comThird partiesSession
oct8ne-session.colchonexpres.comThird partiesSession n
oct8ne-pendingMessages.colchonexpres.comThird PartiesSession
oct8ne-triggered.colchonexpres.comThird Parties60 minutes
oct8ne-first-visit.colchonexpres.comThird parties60 minutes
oct8ne-pixel-sale.colchonexpres.comThird parties30 days
oct8ne-sound.colchonexpres.comThird partiesPersistent

5. EXCLUSION SYSTEMS AND/OR MODIFICATION OF ACTIVITY IN COOKIES

The user may exclude their individual activity through the exclusion systems provided by each of the third parties:

- Google Analitycs: https://tools.google.com/dlpage/gaoptout

- Criteo: https://www.criteo.com/es/privacy/

- Facebook: https://www.facebook.com/ads/settings

- Adwords: https://adssettings.google.com/authenticated?hl=es

- Yotube: https://tools.google.com/dlpage/gaoptout

- Kelkoo: http://www.kelkoo.es/informacion-corporativa/politica-de-cookies

- Oct8ne: https://oct8ne.com/privacy-policy

Likewise, you can manage a large number of cookies companies used for online advertising through consumer choice tools created in accordance with self-regulatory programs in different countries Your Online Choices.


6. ACCEPTANCE OF THE COOKIE POLICY

When accessing the site you will see a notice about the use of cookies in the lower area of ​​any page of the website with each login. In this first layer, you are informed about the type of cookies that are used and a link is provided to this Cookies Policy, where you can find a detailed explanation.

So that the user has the possibility of carrying out the following actions:

  • Accept cookies: This notice will not be displayed again when accessing any page of the portal during the session. You can modify the cookies at any time according to the instructions in the following point./li>
  • Modify the settings: You can obtain more information about what cookies are like, learn about the Colchón Exprés Cookies Policy and modify your browser settings to restrict or block cookies at any time. If cookies are deactivated or rejected, it may happen that some of the functions and/or services of the Portal do not work properly.
  • You can modify the consent options for Colchón Exprés cookies at any time by clicking HERE.
  • Continue browsing or move along the scroll bar: In which case we consider that you accept their use.

If you want more information about how we use Cookies in Colchón Exprés, you can send us an email to rgpd@colchonexpres.com


7. ELIMINATION AND REVOCATION OF CONSENT

You can revoke consent for the use of cookies by disabling them and modifying the privacy settings of your browser.

Below, we provide links where you can see how to configure cookies in the main browsers:

  • For more information about the browser Operate from here
  • For more information about the browserInternet Explorer 10 from here
  • For more information about the browser Internet Explorer 11 from here
  • For more information about the browser Safari from here
  • For more information about it browser Google Chrome from here
  • For more information about the browser Firefox Mozilla from here
  • For more information about the browser Opera from here
  • For more information about the browser Explorer from here
  • For more information about the browser Android from here
  • For more information about the browser Windows Phone from here
  • For more information about the browser BlackBerry from here

120 Trial Nights

100-night trial

At Colchón Exprés we want you to test your mattress comfortably at home. For this reason, we offer you a 120-night trial on our best-selling mattresses.

If you are not convinced, you can exchange it for another one of the same size that you like better, before the trial period ends.

See the conditions of the 120-night trial to find out all the details of the promotion.

Interest-Free Financing

interest-free financing

Pay up to 40 months Interest-Free. You can finance any order starting at €90, as long as the minimum monthly payment is at least €12.

Comfortable. We will call you and one of our advisors will help you over the phone in the financing process.

No strings attached. You can advance the payment whenever you want, without penalties or tricks.

Your data protected. We do not sell your data to third parties.

For more information you can click here.

DOUBLE Sonpura Promotion

double promotion

If you buy a Sonpura mattress together with a Sonpura Base, Fixed Canapé or Folding Canapé, of the same size, you will have:

45% Discount on the Base or Canapé, instead of the usual 30% (this discount will be applied directly in your cart).

5 year warranty on your equipment. rest.

*Promotion not applicable to Sonpura mattresses from the Micro range (Gaudí, Royal, Carisma and Titán) nor to the Spirit and Silence models from the Multiadapt range.