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Cookies use and management policy at colchonexpres.com
1. DEFINITION AND FUNCTIONALITY OF COOKIES
A cookie is a simple file with stored information that is downloaded to your computer or terminal when you access our website. Thanks to these files we can store the information necessary for functionalities such as: shopping cart, user registration and cancellation, or be able to analyze browsing habits to improve navigability.
2. RESPONSIBLE FOR THE TREATMENT
Colchón Exprés (Pribucol S.A)
CIF: A-83862052
Address: Calle Mar Tirreno, 8, Nave A12, 28830 (San Fernando de Henares) - Madrid
Phone: 916752220
Email: info@colchonexpres.com
Pribucol S.A, hereinafter RESPONSIBLE, is responsible for the processing of users' personal data and informs that these data will be processed in accordance with the provisions of the Regulation (EU) 2016/679 of April 27 (GDPR) and Organic Law 3/2018 of December 5 (LOPDGDD), therefore the following treatment information is provided:
2.1. END OF TREATMENT
Maintain a commercial relationship with the User. The actions planned to carry out the processing are:
- Sending of commercial advertising communications by email, SMS, social networks or any other electronic or physical means, present or future, that makes it possible to carry out commercial communications. These communications will be made by the CONTROLLER and related to their products and services, or their collaborators or suppliers with whom they have reached a promotional agreement. In this case, third parties will never have access to personal data.
- Process orders, requests or any type of request made by the user through any of the contact forms made available.
- Send the website's newsletter.
2.2. LEGAL BASIS OF TREATMENT
Consent of the interested party.
2.3. RECIPIENTS. COMMUNICATION OF DATA
The data will not be communicated to third parties, except under legal obligation.
2.4. DATA CONSERVATION
Some of the cookies used on this website will save your data as long as you remain logged in. The data extracted by third-party cookies will be stored for two years.
2.5. RIGHTS THAT ASSIST THE USER
Right to withdraw consent at any time.
Right of access, rectification, portability and deletion of your data and to limit or oppose its processing.
Right to file a claim with the control authority (www.aepd.es) if you consider that the treatment does not comply with current regulations.
3. TYPE OF COOKIES
- Own cookies: These are those created by our system and only we have access to your information.
- Third-party cookies: These are those developed by other companies that provide us with measurement or targeted communication services.
- Session cookies: These are cookies designed to temporarily store data while you use our website and its services.
- Persistent cookies: These types of cookies are stored for specific periods of time and allow us to recognize your computer on future visits.
- Analysis cookies: Our analysis cookies allow us to analyze the navigation of users on our website, being able to know how many there are, what pages they visit, where they are from, etc. In order to optimize the way you browse and make the information more accessible.
- Functional cookies: These cookies allow the website and its interactive tools to function correctly, such as customer service chat or dynamic forms. They facilitate the browsing experience by remembering settings, maintaining active sessions and managing basic site functionalities.
4. PURPOSES OF USE
The purposes of the own and third-party cookies used on www.colchonexpres.com are detailed below, indicating each third party and the purposes for which the information they store is used:
- Google Analytics: Property of Google Inc. It provides us with the audience analysis service for our page. This company may use this data to improve its own services and to offer services to other companies. You can find out about these other uses from the indicated links. This tool does not obtain data on the names or surnames of users or the postal address from which they connect. The information obtained is related, for example, to the number of pages visited, the language, the social network in which our news is published, the city to which the IP address from which users access is assigned, the number of users who visit us, the frequency and recurrence of visits, the time of visit, the browser they use, the operator or type of terminal from which the visit is made. For more details see here.
- Google Adwords: Property of Google Inc. Thanks to this tool we control those people who have accessed our website through our ads published on Google's Adwords network. For more details see here.
- Criteo: The goal of Criteo services is to find users who visit the media of Criteo's advertising partners to send them personalized emails or ads. Criteo uses cookies to differentiate users and personalize advertising based on their browsing experience. For more details see here.
- Facebook: Personalization of navigation and tracking of people who use social content. If you want more information about this, you can visit the following link.
- Youtube: Analysis and personalization of the contents that are played. If you want more information about it, you can visit the following link.
- Oct8ne: Customer service and real-time support tool through interactive chat with product visualization. It allows you to offer personalized assistance to users while they browse the web, improving their shopping experience.
- Kelkoo: Product comparator. If you want more information about it, you can visit the following link.
- Ekomi: It is a tool that collects customer opinions, if you want more information about it visit this link.
- Cookie Script: It is a tool for managing cookie consent, which complies with regulations current. link.
- Hotjar: Behavioral analysis tool owned by Hotjar Ltd. It allows you to better understand user interaction with the site through heat maps, session recordings, surveys and form analysis. It does not collect personally identifiable information. For more information, consult their cookie policy.
4.1. Strictly necessary cookies:
| COOKIE NAME | SENDING SERVER | PROPERTY | DURATION |
|---|---|---|---|
| frontend | .colchonexpres | Own | 2 weeks |
| frontend_cid | .colchonexpres | Own | 2 weeks |
| crm_landingpage | .colchonexpres | Own | 4 weeks |
| crm_landingpage_mgs | .colchonexpres | Own | 4 weeks |
| _uetvid | .colchonexpres | Own | 2 weeks |
| _uetsid | .colchonexpres | Own | 1 day |
| external_no_cache | .colchonexpres | Own | 1 time |
| _gcl_au | .cookie-script.com | Third parties | 3 months |
4.2. Analytical cookies:
| COOKIE NAME | SENDING SERVER | PROPERTY | DURATION |
|---|---|---|---|
| _ga | .colchonexpres | Third parties | 2 years |
| _gid | .colchonexpres | Thirds | 1 day |
| _gat | .colchonexpres | Thirds | 1 minute |
| _hjSessionUser_{site_id} | .colchonexpres.com | Third parties | 365 days |
| _hjHasCachedUserAttributes | .colchonexpres.com | Third parties | Session |
| _hjUserAttributesHash | .colchonexpres.com | Third parties | 2 minutes |
| _hjUserAttributes | .colchonexpres.com | Third parties | Persistent |
| hjViewportId | .colchonexpres.com | Third parties | Ses ion |
| hjActiveViewportIds | .colchonexpres.com | Third Party | Session |
| _hjSession_{site_id} | .colchonexpres.com | Third Party | 30 minutes |
4.3. Advertising cookies:
| COOKIE NAME | SENDING SERVER | PROPERTY | DURATION |
|---|---|---|---|
| __insp_wid | .colchonexpres | Third parties | 1 year |
| __insp_slim | .colchonexpres | Thirds | 1 year |
| __insp_nv | .colchonexpres | Thirds | 1 year |
| __insp_targlpu | .colchonexpres | Thirds | 1 year |
| __insp_targlpt | .colchonexpres | Thirds | 1 year |
| __insd_pad | .colchonexpres | Thirds | 1 year |
| __insp_sid | .colchonexpres | Thirds | 1 year |
| __insp_uid | .colchonexpres | Third parties | 1 year |
| VISITOR_INFO1_LIVE | .youtube.com | Third parties | 6 months |
| GPS | .youtube.com | Third parties | 30 minutes |
| YSC | .youtube.com | Third parties | Session |
| hblid | www.colchonexpres.com | Third parties | 2 years |
| _okdetect | www.colchonexpres.com | Third parties | Session |
| _okbk | www.colc honexpres.com | Third Parties | Session |
| _gcl_aw | .colchonexpres.com | Third Parties | 3 months |
| _okac | www.colchonexpres.com | Third parties | Session |
| _okla | www .colchonexpres.com | Third Parties | Session |
| MUID | .bing.com | Third Parties | 1 year |
| uid | .criteo.com | Third parties | 1 year |
| IDE | .doubleclick.net | Third parties | 1 year |
| _lfa | .ekomi.com | Third parties | 1 year |
| XSRF-TOKEN | smartforms.ekomi.com | Third parties | 1 day |
| laravel_session | smartforms.ekomi.com | Third parties | 1 day |
| wcsid | www.colchonexpres.com | Third parties | Session |
| _oklv | www.colchon expres.com | Third Parties | Session |
| olfsk | www.colchonexpres.com | Third Parties | 2 years |
| _ok | www.colchonexpres.com | Third parties | Session |
4.3. Functional cookies:
| COOKIE NAME | SENDING SERVER | PROPERTY | DURATION |
|---|---|---|---|
| oct8ne-status | .colchonexpres | Third parties | 2 minutes |
| oct8ne-visitor | .colchonexpres | Thirds | 1 year |
| oct8ne-room | .colchonexpres | Thirds | 2 minutes |
| oct8ne-coviewer | .colchonexpres.com | Third parties | Session |
| oct8ne-session | .colchonexpres.com | Third parties | Session n |
| oct8ne-pendingMessages | .colchonexpres.com | Third Parties | Session |
| oct8ne-triggered | .colchonexpres.com | Third Parties | 60 minutes |
| oct8ne-first-visit | .colchonexpres.com | Third parties | 60 minutes |
| oct8ne-pixel-sale | .colchonexpres.com | Third parties | 30 days |
| oct8ne-sound | .colchonexpres.com | Third parties | Persistent |
5. EXCLUSION SYSTEMS AND/OR MODIFICATION OF ACTIVITY IN COOKIES
The user may exclude their individual activity through the exclusion systems provided by each of the third parties:
- Google Analitycs: https://tools.google.com/dlpage/gaoptout
- Criteo: https://www.criteo.com/es/privacy/
- Facebook: https://www.facebook.com/ads/settings
- Adwords: https://adssettings.google.com/authenticated?hl=es
- Yotube: https://tools.google.com/dlpage/gaoptout
- Kelkoo: http://www.kelkoo.es/informacion-corporativa/politica-de-cookies
- Oct8ne: https://oct8ne.com/privacy-policy
Likewise, you can manage a large number of cookies companies used for online advertising through consumer choice tools created in accordance with self-regulatory programs in different countries Your Online Choices.
6. ACCEPTANCE OF THE COOKIE POLICY
When accessing the site you will see a notice about the use of cookies in the lower area of any page of the website with each login. In this first layer, you are informed about the type of cookies that are used and a link is provided to this Cookies Policy, where you can find a detailed explanation.
So that the user has the possibility of carrying out the following actions:
- Accept cookies: This notice will not be displayed again when accessing any page of the portal during the session. You can modify the cookies at any time according to the instructions in the following point./li>
- Modify the settings: You can obtain more information about what cookies are like, learn about the Colchón Exprés Cookies Policy and modify your browser settings to restrict or block cookies at any time. If cookies are deactivated or rejected, it may happen that some of the functions and/or services of the Portal do not work properly.
- You can modify the consent options for Colchón Exprés cookies at any time by clicking HERE.
- Continue browsing or move along the scroll bar: In which case we consider that you accept their use.
If you want more information about how we use Cookies in Colchón Exprés, you can send us an email to rgpd@colchonexpres.com
7. ELIMINATION AND REVOCATION OF CONSENT
You can revoke consent for the use of cookies by disabling them and modifying the privacy settings of your browser.
Below, we provide links where you can see how to configure cookies in the main browsers:
- For more information about the browser Operate from here
- For more information about the browserInternet Explorer 10 from here
- For more information about the browser Internet Explorer 11 from here
- For more information about the browser Safari from here
- For more information about it browser Google Chrome from here
- For more information about the browser Firefox Mozilla from here
- For more information about the browser Opera from here
- For more information about the browser Explorer from here
- For more information about the browser Android from here
- For more information about the browser Windows Phone from here
- For more information about the browser BlackBerry from here
